1. Digital Products
- Refund Eligibility: Refunds for digital products (e.g., research papers, eBooks) are available within 14 days of purchase, provided the product has not been downloaded or accessed.
- How to Request a Refund: To request a refund, contact us at mail@drtanjil.com with your order details. Refunds will be processed within 7-10 business days.
2. Consultancy Services
- Services Covered: Research consultancy, survey, data analysis, manuscript writing, conference paper preparation, paper writing & editing, article & book review, publication support, web development & design.
- Cancellation Policy: You may cancel an appointment up to 24 hours before the scheduled time for a full refund.
- Rescheduling: Appointments can be rescheduled up to 24 hours in advance without additional fees.
- Refund Eligibility: Refunds are available for services not yet rendered. If dissatisfied with a completed session, please contact us to discuss your concerns.
3. Non-Refundable Items
- Digital products that have been downloaded or accessed.
- Services already provided.
4. Special Circumstances In special circumstances, exceptions to our refund policy may be considered on a case-by-case basis.
5. Contact Us If you have any questions or need assistance with a refund or return, please contact us at mail@drtanjil.com.
6. Policy Changes We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.
For the latest information and updates, please refer to our website’s refund and returns policy section.